Privacy policy

Last Updated: 22/07/25

Welcome to The Rainboo!
We value your privacy and are committed to protecting your personal information when you use our services at therainboo.com. This policy outlines how we collect, use, and disclose your information.


Your Agreement

By using our services, you agree to the practices described in this policy. If you don’t agree, please refrain from using our services.


Changes to This Policy

We may update this policy occasionally. The latest version will always be available on our site, with the "Last Updated" date reflecting any changes.


Information We Collect

We gather personal information in several ways:

  • Directly from You: When you create an account, make a purchase, or contact us, we may collect your name, email, shipping address, payment info, and more.
  • Cookies: We use cookies to improve your experience on our site. This may include tracking your preferences and interactions.
  • Third Parties: We may receive information from partners and service providers, such as payment processors and analytics services.


How We Use Your Information

We use your personal information for various purposes, including:

  • Service Delivery: To process orders, manage accounts, and provide customer support.
  • Marketing: To send you promotional materials and tailor our advertising.
  • Security: To protect against fraudulent activity and ensure compliance with legal obligations.


Sharing Your Information

We may share your information with trusted third parties, such as:

  • Service providers who help run our operations (e.g., payment processors, shipping partners).
  • Marketing partners to enhance your experience with relevant offers.


Your Rights

Depending on your location, you may have rights regarding your personal
information, including:

  • Access: Request what personal information we hold about you.
  • Deletion: Ask us to delete your personal information.
  • Correction: Request corrections to inaccurate information.

You can manage your communication preferences and opt-out of marketing emails at any time.


Children’s Privacy

Our services are not intended for children, and we do not knowingly collect their personal information. If you’re a parent and believe your child has shared their information with us, please contact us.


Security

While we strive to protect your information, no method of transmission over the internet is 100% secure. We recommend avoiding sharing sensitive information through unsecured channels.


Contact Us

If you have any questions about this policy or wish to exercise your rights, please email us at hello@therainboo.com.

 

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Size Guide

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

WOMEN'S APPAREL SIZING

INTERNATIONAL XS S M L XL XXL XXXL
EUROPE 32 34 36 38 40 42 44
US 0 2 4 6 8 10 12
CHEST FIT (INCHES) 28" 30" 32" 34" 36" 38" 40"
CHEST FIT (CM) 716 76 81 86 91.5 96.5 101.1
WAIST FIR (INCHES) 21" 23" 25" 27" 29" 31" 33"
WAIST FIR (CM) 53.5 58.5 63.5 68.5 74 79 84
HIPS FIR (INCHES) 33" 34" 36" 38" 40" 42" 44"
HIPS FIR (CM) 81.5 86.5 91.5 96.5 101 106.5 111.5
SKORT LENGTHS (SM) 36.5 38 39.5 41 42.5 44 45.5

MEN'S APPAREL SIZING

INTERNATIONAL XS S M L XL XXL XXXL
EUROPE 32 34 36 38 40 42 44
US 0 2 4 6 8 10 12
CHEST FIT (INCHES) 33-35" 36-38" 39-41" 42-44" 45-47" 48-50" 51-53"
CHEST FIT (CM) 84-89 91-97 88-104 107-112 114-119 122-127 129-134
WAIST FIR (INCHES) 28" 30" 32" 34" 36" 38" 40"
WAIST FIR (CM) 71 76 81 86 91.5 96.5 101.5
SKORT LENGTHS (SM) 76 77.5 79 81 82.5 84 85.5

Shipping

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Returns And Exchanges

  • Easy and complimentary, within 14 days
  • See conditions and procedure in our return FAQs

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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